PRIVACY POLICY

Summary

Section 1: General Information

This Privacy Policy contains information about the collection, use, storage, processing, and protection of personal data of users and visitors of the website www.dt-labs.ai (“the platform” or “the site”), to demonstrate full transparency on the subject and clarify to all interested parties the types of data collected, the reasons for collection, and how users can manage or delete their personal information.

This Privacy Policy applies to all users and visitors of the platform and is part of the General Terms and Conditions of Use of the website, operated by DTLABS TECNOLOGIA S.A., duly registered under CNPJ No. 31.119.798/0001-19, located at Av. Nações Unidas, 16-47 — room 509 — Higienópolis, Bauru–SP, hereinafter referred to as dtLabs.

This document was prepared in accordance with the Brazilian General Data Protection Law (Law 13.709/18), the Internet Civil Framework (Law 12.965/14), and EU Regulation No. 2016/679. Furthermore, the document may be updated due to regulatory changes, so users are invited to periodically review this section.

Section 2: How Do We Collect Personal Data From Users and Visitors?

Personal data from users and visitors are collected by the platform as follows:  

When a user or visitor accesses the website www.dt-labs.ai, information about interaction and access is collected by the company to ensure a better experience for the user and visitor. This data may include keywords used in searches, sharing of specific documents, comments, page views, profiles, the URL from which the user or visitor came, the browser used, and their IP addresses, among others that may be stored and retained.

Section 3: What Personal Data Do We Collect About Users and Visitors?

The personal data collected from users and visitors include:

  • Contact information: first name, last name, phone number, email address.  
  • Navigation optimization data: pages accessed, activities on pages, keywords used in searches, IP address.  
  • Contract-related data: upon formalization of a purchase or service contract between the website and the user or visitor, data related to contract execution may be collected and stored, including communications between the company and the user.

Section 4: For What Purposes Do We Use Users’ and Visitors’ Personal Data?

The personal data collected and stored by the platform are used for the following purposes:

  • Enhance the user and visitor experience: to improve the product and/or service offered, facilitate, expedite, and fulfill commitments established between the user and the company, enhance user experience, and provide specific features depending on the user’s basic characteristics.  
  • Website improvements: to understand how users utilize the services offered, aiding business and technical development.  
  • Advertising: to present personalized ads to the user based on the data provided.  
  • Commercial: data is used to personalize offered content and support the website in improving service quality.  
  • User profiling: automated processing of personal data to evaluate site usage.  
  • Contract data: to provide legal security to the parties and facilitate business completion.

Personal data processing for purposes not covered by this Privacy Policy will only occur after prior communication to the user, ensuring that the rights and obligations herein remain applicable.

Section 5: For How Long Are Personal Data Stored?

Personal data of users and visitors are stored by the platform for the period necessary to provide the service or fulfill the purposes set forth in this document, according to item I of article 15 of Law 13.709/18.

Data may be removed or anonymized upon user request, except where the law requires otherwise.

Additionally, personal data may be retained after processing ends under the following conditions provided in article 16 of the aforementioned law:

  1. Compliance with a legal or regulatory obligation by the controller;  
  2. Research by a research body, guaranteeing anonymization whenever possible;  
  3. Transfer to a third party, respecting the data processing requirements of this law;  
  4. Exclusive use by the controller, prohibiting third-party access, and provided the data are anonymized.

Section 6: Security of Stored Personal Data

The platform commits to applying technical and organizational measures to protect personal data from unauthorized access and from destruction, loss, alteration, communication, or dissemination.

Credit card data are encrypted using “Secure Socket Layer” (SSL) technology, ensuring secure and confidential data transmission by encrypting data between the server and the user.

The platform does not assume responsibility for exclusive third-party fault, such as hacker or cracker attacks, or exclusive user fault, such as when the user voluntarily transfers their data to third parties. The platform commits to notifying users in case of any security breach involving their personal data.

Stored personal data are treated confidentially within legal limits. However, we may disclose your personal information if required by law or if you violate our Terms of Service.

Section 7: Will Personal Data Be Transferred to Third Parties?

Personal data will not be shared with third parties.

Regarding third-party service providers such as payment transaction processors, each has its own privacy policy. We recommend reviewing their privacy policies to understand what personal information they use.

These providers may be located or have facilities in different countries. In such cases, transferred personal data may be subject to the laws of the jurisdictions where the service provider or its facilities are located.

By utilizing our services and providing your information, you consent to the processing, transfer, and storage of this information in other countries.

When redirected to a third-party application or website, you will no longer be governed by this Privacy Policy or our platform’s Terms of Service. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 8: Cookies or Browsing Data

Cookies are text files sent by the platform to the user’s and visitor’s computer and stored there, containing information related to site navigation. Such information relates to access data such as location and time of access and is stored by the user’s browser, so the platform server can read it later to personalize platform services.  

Users and visitors acknowledge and accept that a data collection system via cookies may be used.

A persistent cookie remains stored on the user’s device after the browser is closed and is reloaded by the browser on subsequent visits to the site. Persistent cookies can be removed by following your browser’s instructions.

A session cookie is temporary and disappears after the browser is closed. You can set your web browser to refuse all cookies, but some platform features may not function properly if cookie acceptance is disabled.

Section 9: Consent

By using the services and providing personal information on the platform, the user consents to this Privacy Policy.  

By registering, the user acknowledges their rights to cancel their registration, access and update their personal data, and guarantees the accuracy of the information provided.

Users have the right to withdraw consent at any time by contacting us via e-mail, at: contato@dt-labs.ai.

Section 10: Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time; therefore, users and visitors are advised to review it frequently.

Changes and clarifications take effect immediately upon publication on the platform. Users will be notified of changes. By continuing to use the service or provide personal information after modifications, users indicate acceptance of the new terms.

In the event of a merger or sale of the platform to another company, user data may be transferred to new owners to maintain the continuity of offered services.

Section 11: Jurisdiction for Dispute Resolution

Brazilian law shall fully govern any disputes arising from this agreement.

Any litigation shall be brought before the court in the jurisdiction where the company’s headquarters are located.